Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
- Flexible salary packaging options, including novated leasing for new and used vehicles
- Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport
- Generous employee referral program
- Uniform provided, daily meals & onsite parking
Make an impact at Serco
We are looking for a Program Delivery Officer to join our Rehabilitation & Reintegration Team at Clarence Correctional Centre.
This role plays a crucial part in reducing reoffending by delivering criminogenic programs designed to support positive change in inmates’ lives.
About Clarence Correctional Centre
Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia.
Located on the beautiful NSW North Coast, approximately 6 hours’ drive from Sydney and 3.5 hours from Brisbane, our region offers lush rainforests, epic headlands, sand dunes, and some of the best Australian beaches – plus a variety of multicultural cafés, restaurants and friendly local towns.
As a Program Delivery Officer in the Rehabilitation & Reintegration team, you’ll make a positive impact by:
- Delivering therapeutic and criminogenic programs to inmates based on Offence Related Program (ORP) objectives
- Assessing inmate suitability and maintaining accurate documentation of progress
- Evaluating and recommending strategies to improve participant attendance whilst considering the needs of individuals
- Liaising with multidisciplinary teams and participating in ongoing training and development
- Promoting rehabilitation initiatives and contributing to reducing reoffending
Serco is a place for you
You could be a great fit if you have:
- A qualification in Psychology, Criminology, Social Work, Social Sciences, Community Services or other related discipline or relevant industry experience
- Certificate IV in Correctional Practice (Case Management), or a willingness to complete within the first 12 months
- Experience in group facilitation, ideally dealing with complex mental health or behavioural issues (desirable)
- Ability to prepare and submit accurate reports within required timeframes
- Strong interpersonal and communication skills, with the ability to engage diverse inmate populations
- The ability to work collaboratively in a professional team environment
In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we work with governments to deliver impactful solutions that change lives. Join us to make a real difference in your community and beyond.
We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities.
Impact a better future at Serco
Please click on the link below to apply:
Program Delivery Officer in Lavadia, New South Wales, Australia | Justice and Immigration at Serco