Terms & Conditions
The term Soldier On or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Building 1, 80 Bellenden Street, Gungahlin, ACT, Australia 2912. ABN: 248 117 60786 and ACN: 159 358 219. The term ‘you’ refers to the user or viewer of our website.
SOLDIER ON WEBSITE DONATIONS REFUND POLICY
Our Site may include a facility for you to make a donation to us. If you use our Site to make a donation, it is important that you complete all details as nominated on our Site (including your contact details, the method of payment of the donation and the amount of the donation) carefully to ensure that they are correct before clicking on the Donate Now button on our Site.
Once you click on the Donate Now button on our Site, the donation will be processed and you will be committed to making the donation.
If you have made an error in the details entered on our site relating to the donation, you must notify us by email to firstname.lastname@example.org within 48 hours of making the donation through our Site.
We consider requests for refunds on a case by case basis, if the error is deemed to be genuine and that a notification of the error is made by email to email@example.com within 48 hours. The auto generated tax invoice will need to be returned to Soldier On for the refund to be processed.