Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
- Approx. $70,000 first-year earnings (including penalties)
- Access to additional overtime
- Annual pay increases
- 5 weeks annual leave
- Every second weekend off – enjoy a 7-day fortnight roster
- Uniforms and lunch provided
- 24/7 access to medical & mental health support via Sonder
- Flexible salary packaging options
- Ongoing career progression and development opportunities
- A supportive, team-first environment with trusted leadership
Refer a Friend – Get Rewarded!
Know someone who’d be great for this role? Refer them and, if they’re hired, you’ll receive a Prezzee Voucher.
Conditions apply.
Make an impact at Serco
As a Correctional Case Officer, you will play a key role in supervising, managing, and supporting inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment. You’ll be working at Clarence Correctional Centre, helping inmates prepare for reintegration into society.
In this role, you will:
- Supervise and manage inmates while promoting rehabilitation and reintegration
- Conduct searches, monitor inmate activities, and maintain a structured, secure environment
- Use communication and problem-solving skills to defuse tense situations and maintain order
- Work closely with multidisciplinary teams to ensure inmate welfare
Serco is a place for you
You don’t need experience—just the right mindset. We’ll provide full training!
To be successful in this role, you’ll require:
- Willingness to complete Certificate III in Correctional Practice (fully funded)
- Strong communication, empathy, and resilience
- Ability to stay calm under pressure and solve problems with sound judgment
- Physical fitness to meet role demands
- A valid Driver’s Licence
As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment.